So what exactly is a Certificate II in Tourism?
Great question! The Certificate II in Tourism course will prepare you for employment as an office assistant, receptionist, meet-and-greet guide or attendant within a range of tourism enterprises such as museums and tourist centres. The course explores sales, operations and customer service skills combined with basic tourism knowledge, and will also provide you with a pathway to further studies in Tourism.
The Certificate II in Tourism is a terrific course if you want to consolidate, or get recognition for your fundamental knowledge, and covers topics such as: computer ticketing, itinerary planning, teamwork, problem solving, event registration, time management, occupational health and safety, event registration, sales, customer service and planning.
